Shipping And Handling
The total cost of your order will include the price of goods chosen with a shipping cost displayed (or agreed under special circumstances) at the time of order.
In case of an item not in stock, we have to order it from our supplier which could sometimes take upto10-15 days.
Goods will be shipped by 1st class post or 1st class recorded delivery except where the order is of high value. In this case we may choose to ship by special delivery or courier. Please note a signature will be required for orders of high value.
For all International Shipment, we use International Signed for Service that ensures us to keep track of the items shipped.
Delivery times are calculated in working days i.e. Monday to Friday. We aim to deliver within two working days. This is almost always the case; however we do ask that you allow five working days during busy periods such as sales, bank holidays and seasonal holidays. Remember we will not charge you till the shipment is ready to leave i.e, you will be charged only on the day of shipment.
In case of a parcel lost in shipment, we will log the complaint with the shipping vendor. Any claims of refund or replacement will only be entertained after the shipping vendor has resolved the complaint. This can take up to 90 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Guarantee All our goods are inspected and have passed the quality test, therefore are of the highest quality. All our goods are covered by warranty as mentioned on our website. However, our flex cables do not have any warranty.